// Legal

Terms of Service

Last Updated: March 20, 2026

("the App," "we," "us," or "our") provides a dynamic product configurator and custom options engine ("the Service") to merchants who use Shopify to power their online stores. These Terms of Service ("Terms") govern your access to and use of the App.

By installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you must not install or use the App.

Section 1 — Definitions

Section 2 — Eligibility and Account

2.1 You must operate a valid Shopify store and have the authority to bind the store owner to these Terms. By installing the App, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding agreement.

2.2 The App is accessed through your Shopify admin panel using Shopify's OAuth 2.0 authentication. You are responsible for maintaining the security of your Shopify account credentials. We are not liable for any loss or damage resulting from unauthorized access to your account.

2.3 You may only install one instance of the App per Shopify store. Each store is treated as a separate tenant with isolated data.

Section 3 — Description of the Service

The App provides the following functionality, subject to the limits of your selected Plan:

Section 4 — Subscription Plans and Billing

4.1 Plan Tiers

  • Free — Up to 1 configurator, 1 template, and 5 fields. Basic option pricing. Email support. Access to the generic template.
  • Startup ($19.00/month) — Up to 3 configurators, 3 templates, and 20 fields. Basic option pricing. Email support. Access to generic and furniture templates.
  • Growth ($39.00/month) — Up to 10 configurators, 10 templates, and 100 fields. Full option pricing. File upload capability. Priority support. Access to generic, furniture, and specialty templates.
  • Premium ($79.00/month) — Unlimited configurators, templates, and fields. Full option pricing. File upload capability. Dedicated support. Access to all templates.

Plan features, pricing, and limits are subject to change. We will notify you of material changes before they take effect.

4.2 Billing

All billing is processed exclusively through Shopify's built-in billing system. By subscribing to a paid Plan, you authorize Shopify to charge the applicable recurring fee to your Shopify account on a 30-day billing cycle.

We do not collect, process, or store any credit card numbers, payment card details, or financial payment instruments directly.

4.3 Plan Changes

You may upgrade or downgrade your Plan at any time through the App's pricing page. When upgrading, the new Plan takes effect immediately upon approval through Shopify's billing flow. When downgrading, the change takes effect at the end of your current billing period. If your existing usage exceeds the limits of a lower Plan, you may be required to reduce your configurators, fields, or other resources before the downgrade can be completed.

4.4 Free Plan

The Free Plan does not require a paid subscription and is available indefinitely. Feature limits associated with the Free Plan are enforced automatically by the App.

Section 5 — Acceptable Use

5.1 You agree to use the App only for its intended purpose of creating and managing product configurators for your Shopify store.

5.2 You must not:

5.3 You are solely responsible for the content you create within the App, including configurator names, descriptions, field labels, option values, HTML content blocks, and uploaded files. You must ensure that such content does not infringe on any third-party intellectual property rights, contain unlawful material, or violate any applicable laws.

Section 6 — Merchant Responsibilities

6.1 Data Accuracy — You are responsible for ensuring that product configurations, pricing rules, and custom field data are accurate and up to date. We are not liable for incorrect pricing, product descriptions, or order fulfillment errors resulting from misconfigured settings within the App.

6.2 Customer Communications — If your customers submit personal information through configurator fields (such as text inputs, file uploads, or date selections), you are responsible for complying with all applicable data protection laws regarding that information, including providing appropriate privacy notices to your customers.

6.3 Storefront Integration — You are responsible for properly embedding the App's theme extension on your product pages and testing that configurators display and function correctly within your theme.

6.4 Compliance — You are responsible for ensuring that your use of the App complies with all applicable local, national, and international laws, regulations, and Shopify's Terms of Service.

Section 7 — Intellectual Property

7.1 The App, including its code, design, features, documentation, templates, and all related intellectual property, is and remains the exclusive property of and its licensors. These Terms do not grant you any ownership rights in the App.

7.2 You retain all ownership rights in the content you create within the App, including configurator configurations, custom field definitions, uploaded files, and product rule mappings.

7.3 By using the App, you grant us a limited, non-exclusive, royalty-free license to store, process, display, and transmit your content solely for the purpose of providing the Service to you.

Section 8 — Privacy and Data Protection

8.1 Our collection, use, storage, and sharing of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8.2 We implement multi-tenant data isolation to ensure that your store data is strictly separated from other merchants' data. All database queries are scoped to your unique store identifier.

8.3 We have implemented Shopify's mandatory GDPR compliance webhooks to process customer data requests, customer data erasure requests, and shop data erasure requests in accordance with applicable data protection regulations.

We do not sell, rent, or trade your personal information or your customers' personal information to third parties.

Section 9 — Third-Party Services

9.1 The App integrates with and relies upon third-party services, including but not limited to:

9.2 Your use of the App is subject to Shopify's Terms of Service, Acceptable Use Policy, and API License and Terms of Use. In the event of a conflict between these Terms and Shopify's terms, Shopify's terms shall prevail with respect to Shopify's platform and services.

9.3 We are not responsible for any disruption, downtime, or loss of functionality caused by third-party services, including Shopify platform outages, API changes, or modifications to Shopify's billing system.

Section 10 — Service Availability and Support

10.1 We strive to maintain high availability of the App but do not guarantee uninterrupted or error-free operation. The App may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

10.2 Support is provided according to your Plan tier:

10.3 We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. If we discontinue the Service entirely, we will provide reasonable notice and, where applicable, allow you to export your data.

Section 11 — Disclaimers and Limitation of Liability

11.1 Disclaimer of Warranties

11.2 Limitation of Liability

11.3 Indemnification

You agree to indemnify, defend, and hold harmless and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you create, upload, or transmit through the App.

Section 12 — Termination

12.1 You may terminate your use of the App at any time by uninstalling it from your Shopify admin panel.

12.2 We may suspend or terminate your access to the App at any time, with or without cause and with or without notice, if we reasonably believe that:

12.3 Upon termination:

12.4 Sections 7, 8, 11, 13, and 14 of these Terms shall survive termination.

Section 13 — Dispute Resolution

13.1 Governing Law — These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which is established, without regard to its conflict of laws principles.

13.2 Informal Resolution — Before initiating any formal dispute resolution proceeding, you agree to first contact us at the email address provided in Section 16 and attempt to resolve the dispute informally for a period of at least thirty (30) days.

13.3 Arbitration — If the dispute cannot be resolved informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved by binding arbitration in accordance with the rules of the applicable arbitration body in our jurisdiction, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

Section 14 — General Provisions

14.1 Entire Agreement — These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and regarding your use of the App and supersede all prior agreements and understandings.

14.2 Severability — If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver — Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

14.4 Assignment — You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Notices — We may provide notices to you through the Shopify admin panel, in-app notifications, or the email address associated with your Shopify account.

14.6 Force Majeure — We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, or Shopify platform disruptions.

Section 15 — Changes to These Terms

We reserve the right to update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you through in-app notifications or email. Your continued use of the App after changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the App and uninstall it from your store.

Section 16 — Contact Information

If you have questions about these Terms of Service, please contact us:

Email: hello@codetitan.dev
Attn: Legal
Address: San Francisco, CA